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#980557 Thu 10/10/19 20:11 UTC
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MikeD Offline OP
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OK ... so I have had NF for a =LONG= time. Recently I have had problems with shows that stalled and/or hiccuped several times. It seems to happen most with 'series episodes' ... as opposed to 'movies'.

I have tried a couple of time to 'report the problem' but ... 'click to chat' has been strangely 'off line' <sigh>

1.) Anyone else experienced anything like this ?

2.) Anyone have a clue ... a suggestion ??

TIA!


MikeD
MikeD #980558 Thu 10/10/19 20:19 UTC
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Mike, it has been okay for me, but what series/episodes did it happen on and I can check them, in the next couple of days, if you would like and see if I get the same result?


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MikeD #980559 Thu 10/10/19 20:55 UTC
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I have had the most problems with 'TV shows'. It always seems to happen at the start of the show. It has expanded to movie starts as well. I am currently watching 'Apollo 18' and it was an issue for the first 5 or so min of the show. It has been 'steady' since then.

Last edited by MikeD; Thu 10/10/19 20:56 UTC.

MikeD
MikeD #980560 Thu 10/10/19 22:50 UTC
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Mike, could it be a buffering issue? I used to have this issue with the CW site. I would get it set up, hit pause, go get a drink, come back in a few minutes, and usually it was good to go.


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MikeD #980561 Thu 10/10/19 23:05 UTC
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MikeD Offline OP
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As near as I can tell, not a buffering issue. That should 'affect' things at any point is a show. Unfortunately, I only seem to have 'the problem' at the beginning of a show. I have tried 'restarting' the browser, 'rebooting' the PC and the like with out any apparent change in 'behavior' <sigh> Clearly it is a bigger issue with 'serials' than it is with movies <wink>

I was mostly curious to see if it was a 'personal' problem ... or maybe others were having a similar problem <g>


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MikeD #980596 Fri 11/10/19 17:15 UTC
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I've had intermittent issues where it says "We cannot play that right now, try again later". It's sporadic.


-Nep
MikeD #980643 Sat 12/10/19 12:04 UTC
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I am not getting =any= 'messages'. The video just stops. If I press play/pause, the icon changes to the other, but nothing happens. 'Refresh' can often get it going again, but I may need to do that two or three times to get it 'restarted'. And it isn't my connection. NF plays just fine on the TV. It is only this 'puter that has the problem and it doesn't matter what else is ... or is not running on it.


MikeD
MikeD #980692 Sun 13/10/19 15:05 UTC
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In reading the above, it sounds like you are watching on computer.

Have you tried clearing the cache on the web browser?

I watch mostly through my smart TV an have found when I get those errors frequently I have to restart from the Settings menu as that resets the software.

MikeD #980697 Sun 13/10/19 15:31 UTC
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Yes, it is my computer that has the problem. No problems on the TV ... so clearly it is an issue with this machine.

1.) It does not seem to be affected about 'whatever' is running or not running.

2.) It does not seem to be affected by how recently I have restarted Chrome or rebooted the system.

My 'guess' is that there is a 'basic' issue with this computer that I will have to track down <sigh>


MikeD
MikeD #980701 Sun 13/10/19 19:23 UTC
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Mike, if you are using Chrome, switch to Internet Explorer and try it there. Then at least you will know if it is the computer or Chrome ... Just a thought.


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