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#980450
Tue 08/10/19 04:09 UTC
Tue 08/10/19 04:09 UTC
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She of Chaos
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I've tried to email a PM thread to myself several hours ago, but it has not arrived. Could use an assist?

#980452
Tue 08/10/19 11:54 UTC
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MikeD Offline

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Lemme give it a go and I will let you know what I find out.


MikeD
#980454
Tue 08/10/19 12:02 UTC
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MikeD Offline

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OK ... noting after 5 min <sigh> So I will poke around a bit and let ya know.


MikeD
#980459
Tue 08/10/19 13:09 UTC
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OK ... went ahead and tried to email a regular post and hasn't shown up either. I am gonna have to do some poking around to see if I can get this sorted.


MikeD
#980460
Tue 08/10/19 13:11 UTC
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I know you can email a post or a thread but I didn't think you could email a PM. How are you doing this? smile

#980464
Tue 08/10/19 13:34 UTC
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in the PM list there's a check box on the far right; check that then click on the email selected button at the bottom

it used to work

#980465
Tue 08/10/19 13:42 UTC
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MikeD Offline

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Gypsy,

So it tried both a PM and a post and neither has come through for me either and it has been over an hour. Could it be that the mail server is down?


MikeD
#980466
Tue 08/10/19 13:45 UTC
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If it makes a difference, I am getting the auto notifications (you have a PM) and (a new post has been made in this forum / thread).

#980467
Tue 08/10/19 13:48 UTC
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Damn, so much for my great idea <sigh>


MikeD
#980469
Tue 08/10/19 13:58 UTC
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More data for y'all:

I tried the experiment last night when Pam mentioned it to me. The 1-, 2- and 3-page PMs all came through (although slowly, which seems to be normal for me). The 6-page PM never arrived.

Just tried resending the 1-page PM and it has not arrived. Now, it's only been about 15 minutes, so that's not necessarily an indication that the emailing function isn't working. Sometimes notification and emails take upwards for an hour or two.

¯\_(ツ)_/¯


"Everything is bad except unicorns." -- Phoebe
#980473
Tue 08/10/19 14:31 UTC
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OK guys, thanks for the info! All helps! smile And I learned something today! Always a plus! grin

I'll see if Pak can take a look.

#980498
Tue 08/10/19 23:43 UTC
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FYI, the email arrived about 45 minutes after I sent it.


"Everything is bad except unicorns." -- Phoebe
#980509
Wed 09/10/19 02:58 UTC
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More random data.

The PM in particular I'm trying to send I tried again tonight with no luck. It should be noted that it is from 2013.

I tried another from 2018 and it did come through.

#980547
Thu 10/10/19 14:36 UTC
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I sent Pak a link to this thread so all info will help! smile

#980554
Thu 10/10/19 15:16 UTC
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Unfortunately, I can't add anything to what I have already posted <sigh>


MikeD
#980565
Thu 10/10/19 23:26 UTC
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Kel Offline
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Oh... the 6-page PM that I emailed to myself showed up about 40 (FORTY) hours after I sent it.


"Everything is bad except unicorns." -- Phoebe
#980580
Fri 11/10/19 11:08 UTC
Fri 11/10/19 11:08 UTC
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The full headers from that 40-hour delay should make it possible to identify the hop where the delay is happening.

#980583
Fri 11/10/19 12:45 UTC
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Pak says
Quote

Hi Jill. The PM emails are being blocked by some mail providers for containing some links that they consider to be undesirable (spam). I'm trying to work out the solution, but it may require changes to DNS settings and adding additional security features to the emails.


Doesn't sound like a quick fix but we are working on it! grin

#980589
Fri 11/10/19 13:47 UTC
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Gotta love technology. All the =CRAP= I get in my in-box that I never solicited, never wanted gets through but the things I wanted, that I requested can't <sigh>

Thanks for the update.

Just a suggestion for Pak ... if nothing better comes along, can you 'rig' up something like the forum archiver that creates a file that can be downloaded directly?


MikeD
#980617
Sat 12/10/19 00:48 UTC
Sat 12/10/19 00:48 UTC
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Well, that means I now have 3 copies of the PM, but I can work around it. Still seems odd.

#980674
Sun 13/10/19 08:13 UTC
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But possibly in keeping with Pak's theory? If the mail is filtered as 'possible' spam, then later cleared by a human and released.. that could result in a delay.

#980689
Sun 13/10/19 11:46 UTC
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MikeD Offline

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Except I didn't get any 'notice' of the messages being held awaiting approval or the like.


MikeD
#980693
Sun 13/10/19 15:09 UTC
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An it's also completely random it as some came through no problem and others dumped into the Spam folder.

#980695
Sun 13/10/19 15:26 UTC
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MikeD Offline

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It is =your= service provider doing that. I have =always= had the problem with one of my email providers. They decided it was their job to 'sort' my mail. I will say that they do a pretty good job, but they do made mistakes ... sending some 'good' mail to the spam folder and sending a =lot= of spam to my inbox :-/ Sadly, I don't think any 'automation' will ever be able to get it right <sigh>

MikeD


MikeD
#980764
Tue 15/10/19 12:10 UTC
Tue 15/10/19 12:10 UTC
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Kel Offline
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I use Gmail. Sometimes emailed PMs (and notifications of public posts) come through in a timely fashion. Sometimes they take forever. Sometimes they arrive with a prepended message saying they were not dumped in spam because I have a rule to never send mail from Dreamlyrics to the spam folder.

This all started when the mail address was changed from admin@dreamlyrics.com to sysops@dreamlyrics.com. I didn’t have problems with notifications and emailed PMs before that.

Maybe that information will help Pak.


"Everything is bad except unicorns." -- Phoebe

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