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Posted By: MikeD NetFlix Question - Thu 10/10/19 20:11 UTC
OK ... so I have had NF for a =LONG= time. Recently I have had problems with shows that stalled and/or hiccuped several times. It seems to happen most with 'series episodes' ... as opposed to 'movies'.

I have tried a couple of time to 'report the problem' but ... 'click to chat' has been strangely 'off line' <sigh>

1.) Anyone else experienced anything like this ?

2.) Anyone have a clue ... a suggestion ??

TIA!
Posted By: Mina Re: NetFlix Question - Thu 10/10/19 20:19 UTC
Mike, it has been okay for me, but what series/episodes did it happen on and I can check them, in the next couple of days, if you would like and see if I get the same result?
Posted By: MikeD Re: NetFlix Question - Thu 10/10/19 20:55 UTC
I have had the most problems with 'TV shows'. It always seems to happen at the start of the show. It has expanded to movie starts as well. I am currently watching 'Apollo 18' and it was an issue for the first 5 or so min of the show. It has been 'steady' since then.
Posted By: Mina Re: NetFlix Question - Thu 10/10/19 22:50 UTC
Mike, could it be a buffering issue? I used to have this issue with the CW site. I would get it set up, hit pause, go get a drink, come back in a few minutes, and usually it was good to go.
Posted By: MikeD Re: NetFlix Question - Thu 10/10/19 23:05 UTC
As near as I can tell, not a buffering issue. That should 'affect' things at any point is a show. Unfortunately, I only seem to have 'the problem' at the beginning of a show. I have tried 'restarting' the browser, 'rebooting' the PC and the like with out any apparent change in 'behavior' <sigh> Clearly it is a bigger issue with 'serials' than it is with movies <wink>

I was mostly curious to see if it was a 'personal' problem ... or maybe others were having a similar problem <g>
Posted By: Neptune Re: NetFlix Question - Fri 11/10/19 17:15 UTC
I've had intermittent issues where it says "We cannot play that right now, try again later". It's sporadic.
Posted By: MikeD Re: NetFlix Question - Sat 12/10/19 12:04 UTC
I am not getting =any= 'messages'. The video just stops. If I press play/pause, the icon changes to the other, but nothing happens. 'Refresh' can often get it going again, but I may need to do that two or three times to get it 'restarted'. And it isn't my connection. NF plays just fine on the TV. It is only this 'puter that has the problem and it doesn't matter what else is ... or is not running on it.
Posted By: ividia Re: NetFlix Question - Sun 13/10/19 15:05 UTC
In reading the above, it sounds like you are watching on computer.

Have you tried clearing the cache on the web browser?

I watch mostly through my smart TV an have found when I get those errors frequently I have to restart from the Settings menu as that resets the software.
Posted By: MikeD Re: NetFlix Question - Sun 13/10/19 15:31 UTC
Yes, it is my computer that has the problem. No problems on the TV ... so clearly it is an issue with this machine.

1.) It does not seem to be affected about 'whatever' is running or not running.

2.) It does not seem to be affected by how recently I have restarted Chrome or rebooted the system.

My 'guess' is that there is a 'basic' issue with this computer that I will have to track down <sigh>
Posted By: Mina Re: NetFlix Question - Sun 13/10/19 19:23 UTC
Mike, if you are using Chrome, switch to Internet Explorer and try it there. Then at least you will know if it is the computer or Chrome ... Just a thought.
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